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Where are the cruises?
Posted: 19 August 2009 10:51 AM   [ Ignore ]
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I have another question about the RSSC web site.

We are booked on the Dec 11, 2009 sailing of Navigator to the WesternCaribbean.  It shows up on the “Booked Cruises” section of “My Account”.  However, all of the cruises of Navigator earlier than Dec 28, 2009 have disappeared from the RSSC web site.  This has caused some speculation on the Regent forum of Cruise Critic—see the thread, “Navigator cruises missing”.  there are different reports of the cause—everything from a cancellation to a group charter to an unscheduled drydock.

Also, as mentioned earlier, none of the excursions have been posted.

I assume the cruise is still scheduled or it would not appear in my account.  However, I am concerned if it turns out there was a large group booking the ship and only a few passengers are orphaned by them.

Is there something mysterious going on, or is it just a computer glitch?

I have never seen a situation where the cruises have been completely removed from the web site, regardless of whether they are sold out.

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...Don (and Betsy)

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Posted: 19 August 2009 10:59 AM   [ Ignore ]   [ # 1 ]
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There is no glitch, The inventory department are making some changes and they will be back up in the next 2 days.

No word if it is the tours.

Marcy

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Posted: 19 August 2009 11:03 AM   [ Ignore ]   [ # 2 ]
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Thanks!  I have no idea what I would do without you guys, and I feel sorry for the folks who are using some other agent…

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...Don (and Betsy)

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